Head of Business Technology -PT

Head of Business Technology (Deputy CTO) 

The Prince’s Trust believes that every young person deserves the opportunity to succeed, regardless of their background or the challenges they face. The Trust assists young people from disadvantaged communities and those confronting significant adversity by helping them develop the confidence and skills needed to live, learn, and earn.

As part of a capable and modern digital, data, and technology function, The Business Technology team is responsible for the design, development and operations of critical technology services that enable staff and volunteers to do their jobs effectively, including the Young Person CRM, Fundraising CRM and HR and Finance systems.

As part of a broader and continued transformation programme led by a highly capable Chief Technology Officer (CTO), the Head of Business Technology will have responsibility for leading the transformation of our product suite so that our services are as efficient and effective as possible. This will enable the organisation to focus on the delivery of services to young people, the raising of vital additional funds and the efficient delivery of support services.

As an experienced technology professional, you will be responsible for the following:

• Strategic Planning: Define a technology strategy and roadmap, incorporating best practices and good technology governance
• Stakeholder Management: Engage and manage relationships with highly capable stakeholders at a senior level
• Technology Oversight: Maintain broad awareness of enterprise technology and industry trends, overseeing a complex set of systems including CRM, database, and legacy technology
• Programme Management: Run technology programmes, including migrations and upgrades
• Team Leadership: Lead and motivate an operational technology team, with a hands-on approach and the ability to lead by example
• Budget Management: Oversee and manage multi-million-pound budgets, including various critical transformation programmes
• Executive Collaboration: Work alongside and deputize for the CTO at Board level, including attending high profile networking opportunities and events

The successful candidate will possess the following skills and attributes:

• Strong technical skills and a background in architecture or systems management
• Comprehensive understanding of business application design and development processes
• Experience in transformation, change management, and running technology programmes (including migrations and upgrades)
• Skilled in defining technology strategies and roadmaps with broad awareness of enterprise technology and industry trends
• Capability to build confidence and maturity around security and data governance
• Strong leadership and team management skills, with proven stakeholder management at a senior level and the ability to be hands-on when needed
• Strong understanding of end-to-end delivery processes, including assurance and compliance ensuring best practices throughout
• Ability to translate complex technical information for non-technical stakeholders and manage, negotiate, and build strong relationships with suppliers and vendors
• Energetic, engaging, and able to work at a fast pace
• Experience with CRM systems essential - MS Dynamics, Oracle Service Cloud, Finance, and HR systems would be beneficial

This is a fantastic opportunity to play a key role in the technology transformation of one of the nation's most famous and well-regarded charitable organisations. You will not only benefit from working with an amazing team of professionals at all levels but have the chance to apply your technology skills to directly benefit and change the lives of countless young people. Whilst effectively occupying the role of Deputy Chief Technology Officer, you will benefit from significant profile and career advancement, in addition to the opportunity to attend simply unbelievable events and networking opportunities.