CMS Manager

We are we are working with a leading development and training organisation to find an excellent CMS Specialist.

As the CMS specialist, you'll be the go-to expert for Content Management Systems, managing daily operations, boosting user engagement, and guiding ongoing CMS development. Your emphasis on user-centric design ensures our systems evolve to meet organisational and stakeholder needs.

Responsibilities:

• Manage day-to-day administration of CMS platforms
• Lead technical projects and support continuous development initiatives
• Assist with the maintenance and development of CMS integrations
• Analyse user journeys and recommend evidence-based improvements
• Drive user engagement through training and support materials
• Review and deliver continuous training to staff on CMS usage and adoption
• Develop and maintain standard operating procedures for CMS management
• Ensure compliance with data protection legislation
• Provide technical support and manage relationships with CMS suppliers
• Support team members in CMS knowledge and understanding
• Collaborate on other projects within the DDaT team as needed

Person Specification: Essential Skills:

• Highly organised with excellent planning skills
• Strong IT skills, particularly in Microsoft Office
• Solution-oriented with strong communication skills
• Experience with CMS administration and user management (Umbraco, Wordpress, Drupal and experience of bespoke solutions)
• Good understanding of digital platform maintenance principles
• Ability to gather and understand business and user needs
• Experience in planning and delivering training sessions
• Proficiency in writing technical and process documentation
• Analytical skills for web analytics data interpretation
• Understanding of GDPR and data protection principles
• Experience in a digital development environment
• Supportive of a learning organisation culture
• Demonstrates a knowledge and commitment to Equality, Diversity, and Inclusion